A certified Long Term Care Ombudsman is a professionally trained and certified advocate who resolves issues with long term care facilities on behalf of residents and their families. The heart of the Long Term Care Ombudsman Program is its corps of specially trained and certified citizen-volunteer ombudsmen. Many volunteers are retired professionals from various fields. These dedicated Ombudsmen spend an average of four to six hours a week in each of their assigned facilities, advocating for the residents. The Tompkins County Office for the Aging supervises our local ombudsman program. Formal application, interview, 4-day initial training, monthly meetings, and year-round availability are required. Minimum 2 year commitment.